TC Houston

welcome to

lion totalcare® houston

Opened in 2007

Address: 6000 Berry Brook Drive Houston, TX 77017

your totalcare team

At LION TotalCare, we strive to make sure you have the support you need BEFORE, DURING, and AFTER the fire.

In order to achieve that, we have a team of dedicated individuals working in many capacities both on-site and off-site.

Below are just a few of the leaders that you can expect to be striving to meet your expectation for quality and safety.

Lee Gaspard

Vice President, Operations

Nidia Garza

TotalCare Site Manager, Houston

Maria Alonso

Administrative Assistant, Houston TotalCare

Tricia Hock

Product Manager, TotalCare

Jim Baker

Director of Market Development, TotalCare

Kindra Foley

Marketing Director, TotalCare

what our customers say

A person cannot overestimate the importance of personal protection equipment to a firefighter. Literally, a matter of life or death; the only shield between rescue and catastrophe. Overseeing the PPE program for one of the nation’s largest Fire Department can be a daunting challenge. We are responsible for the tracking of more than 30,000 pieces of gear as it cycles through, third party inspection, advanced cleaning, and repair. For more than 15 years we have partnered with LION Total Care (LTC), a company that plays a crucial role in the maintenance of our PPE. Trust is everything. Together we developed the very robust database that LTC now uses to track all the serial numbers to all our firefighters. We are always confident when state auditors take a close look at our operations as we have always exceeded expectations during these meticulous audits. Additionally, we have successfully weathered hurricanes, tropical storm Harvey, major contaminations, and all the other challenges a large Fire Department will face. Beyond the cleaning aspects LTC has proven to be flexible over the years as we have changed methodologies many times; faced challenging economic times (LTC helped us find cost savings); and even assisted us with the integration of an in-station extractor program. To this day after all these years together we still meet once a month to discuss… well just about everything. That’s why more than just a vendor LTC will continue to be our partner.

Jaime Arrendondo Houston Fire Department

The South Montgomery County Fire Department has been using LION Total Care to maintain over 300 sets of gear for more than 10 years. In addition to the routine NFPA 1851 care, LION Total Care has always done their best to get specialized cleaning items back in service or provide a clear reason for any exceptions. Great customer service, quality of repairs, and meeting or exceeding the needed timeframe on gear returns are just a few reasons why we have stayed with LION Total Care.

Felix Smith South Montgomery County Fire Department

THANK YOU FOR TRUSTING US!

Galveston FD

Eastex FD

Houston FD

Cypress Creek

South Montgomery

Westlake

Ft Bend ESD 7